Car Accident Guide: 5 Things to Do After a Collision

We’ve developed this car accident guide as no one ever expects to be involved in a car accident, yet it’s something that can happen to even the most careful drivers. In the moments after a collision, emotions can run high and confusion often takes over. That’s why having a plan, and knowing exactly what steps to take, can make a huge difference in how you handle the situation, both legally and emotionally.

We hope that this car accident guide will offer clear, practical advice that’s easy to follow when you need it most. Whether it’s a minor bump or a more serious collision, being prepared can protect your safety, your rights, and your ability to make a successful insurance claim. Read on to learn the key actions you should take immediately after an accident occurs.

1. Pull Over Safely

As soon as the accident happens, your first priority is safety. If your vehicle is drivable, move it to a safe location such as the hard shoulder, a layby, or the side of the road. Avoid blocking traffic or staying in a dangerous position. Switch off your engine and turn on your hazard lights to alert other drivers.

Remember, stopping at the scene of an accident isn’t just courteous—it’s a legal requirement under Section 283 of the Highway Code. Failing to stop could result in serious legal consequences.

2. Assess the Situation and Call Emergency Services if Needed

Once you’ve secured the area, assess the condition of everyone involved. Are there any injuries? Is the road blocked? Are you in immediate danger?

If there are injuries, or if the collision has caused significant damage or disrupted traffic, call 999 immediately. If you feel unsafe due to another party’s behaviour—such as aggression or erratic conduct—don’t hesitate to request police assistance. A thorough car accident guide always emphasises safety first.

3. Share and Collect Information

Next, it’s time to exchange information with the other driver(s). Be sure to provide your:

• Full name

• Address

• Contact phone number

• Driving licence details

• Vehicle registration number

• Insurance provider and policy number

Keep a copy of this information in your glove compartment so you can access it quickly. Also, try to collect the same information from the other party.

4. Record the Scene

Documenting the accident is one of the most important steps you can take. Use your phone to capture photos and videos of:

• The vehicles involved and any visible damage

• Street signs or landmarks

• The positions of vehicles

• Skid marks or debris

• Weather and road conditions

• Any visible injuries

In this car accident guide, we stress that thorough documentation can make a big difference when submitting your insurance claim or dealing with any disputes.

5. Contact Your Insurer

Once you’re in a safe place and have gathered all necessary information, contact your insurer to report the accident. We recommend getting in touch as soon as you can—even if you’re unsure about making a claim.

We’re Here to Help

Dealing with a car accident is never easy, but with the right knowledge and support, you can navigate it with far less stress. This car accident guide is designed to be a reliable resource for our clients—before, during, and after an incident. By following these steps, you’ll be better equipped to protect yourself, others on the road, and your financial wellbeing.

Keep this car accident guide saved or printed in your vehicle so that, in the event of an accident, you’re never left guessing about what to do next. And remember, as a KGJ Insurance client, you’re not alone, we’re just a phone call away when you need expert advice and dedicated support.